Custom Design Services

Service Packages

Service 1: Custom Design – Basic Package
- Price: $100
- Includes 3 original drawn design options to choose from
- No revisions included
- Best for customers who want a quick, simple choice

Service 2: Custom Design – Full Package
- Price: $250
- One-on-one video consultation (up to 1 hour) to collaborate on the design
- Includes up to 3 revisions at no extra cost
- Additional revisions available at $50 each
- Ideal for customers who want a fully personalized process

Comparison Chart

Process Explanation

1. Order Placement
- The client places the order through our website.
- Our team will contact them at the email provided at checkout.
- If there is no response within 48 hours, the payment will be refunded and the service canceled.

2. Form Submission
- In our initial email, the client will receive a form to fill in:
  • Type of item desired
  • Purpose of the item (e.g., for a dojang, birthday gift, etc.)
  • Who will use it (to tailor measurements and materials)
  • Preferences or extra details they wish to share
  • Contact name and phone number
  • Desired colors and materials

3. Design Process
- Once the form is submitted, our team begins working on the design.
- We may contact the client again to clarify details and tailor the design experience.
- For Full Package clients: our team will schedule a video call within 48 hours to exchange opinions and ideas about the design and process.

4. Delivery of Designs & Quote
- The final designs will be delivered along with:
  • A quote of the total cost to craft the item in our workshop
  • Delivery costs
  • Bulk order pricing (if applicable)
  • Estimated delivery times for the finished item

Discounts

- Both packages include a 5% discount on our entire store, or on the item crafted through our services if the customer chooses to have it made with us.
- 10% discount on bulk orders exceeding $1,000.

Delivery Times

- Design Delivery: Guaranteed within 2 weeks, excluding festivities and holidays that may cause delays.
- Crafted Item Delivery: Timeframe depends on the complexity of the chosen design.

Notes / Disclaimer

- We do not take orders involving licensed items.
- We will advise the best materials, finishes, and processes, but the final decision is the client’s responsibility.
- We are not responsible for any issues resulting from these choices.
- No returns are accepted for customized items.
- Clients may reproduce our designs elsewhere only with proper credit to us as the creators, and only for a single item.
- We reserve the right to reject any project, in which case the cost of the already paid design service will be refunded.